![]() For your convenience, here is the link to Dell* Support. If none of these workarounds fixes the issue, we recommend addressing this issue to your OEM for further assistance and debugging, particularly if this is happening with the OEM driver provided by DELL* as it is supposed that driver was tested and validated by them to work on your system. The best solution is doing a direct connection with a single cable that has the same connection type on both ends. For more details, please review this article: Using Video Cable Adapters, Splitters and/or Docking Stations in Computers not Manufactured by Intel. plugable passive displayport to dvi adapter max resolution: 2. dell universal dock d6000 uses displaylink technology, and should work with most pcs equipped with usb 3. Enjoy universal compatibility with a wide range of PC brands and operating systems supported by DisplayLink technology. the drivers on older pcs may need to be updated to ensure compatibility with the displaylink driver. This is because we cannot test all of them, so we cannot guarantee that these are going to work. Product Details Conveniently attach any laptop equipped with USB-C or USB 3.0i with the Dell Universal Dock D6000. It is worth mentioning that Intel does not recommend the use of any kind of adapters, dockings, or converters. Check with your computer manufacturer (OEM) Dell* if additional firmware is available, for instance, a BIOS update or drivers for the docking station.A windows confirmation dialog opens (if enabled) Click Yes. Double click on 'DisplayLink Core software'. The only way I can run the 3rd monitor from HDMI is if I connect from the dock directly into the side of the laptop. Black screen and not recognized by Windows. From the Programs item, click 'Uninstall program'. As soon as I connect the 3rd monitor - I get nothing on the third. Intel UHD Graphics Driver Version 27.20.100.9565, A06 From the Start Menu, find 'Control Panel'.We recommend updating to that driver that has been released to address this issue as per Dell* documentation and also since this is the customized and recommended driver provided by DELL* for your computer model. Fixed the issue where the monitor does not display when it is connected to the system through Dell D6000 dock.Reviewing the driver details, under Fixes & Enhancements it says: Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Hello you for posting on the Intel® communities.Ĭhecking DELL* website for this laptop XPS 13 9310, we noticed that there is a newer customized graphics driver available, Version 27.20.100.9565, A06, published date is " ".Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+. ![]() Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Locate the 'DisplayLink USB Gigabit Network': Right click on the icon and choose 'Properties',then select 'Configure'. Remove "HP Support Solutions Framework" through Add/Remove programs on PC To access the advanced Ethernet features, Type ncpa.cpl into the Start menu search box: Windows 7: Windows 8.1: Windows 10: The 'Network Connections' window opens.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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